Within Germany
If you ordered through our web shop:
You can return our 6-Minute-Diaries within 14 days without any hassle. Send us a short email at hallo@6minutenverlag.de with your order number and your name, or use the form further down this page.
You'll then receive a returns label by email to send the diary back. As soon as the diary has arrived at the warehouse (usually within 5–7 working days), you'll receive your refund from us.
If you ordered through Amazon:
In this case, all logistics are handled by Amazon. Exchanges or refunds are therefore also handled by Amazon.
You can easily arrange an exchange via your Amazon account. Here's a short guide:
1. Log in to your Amazon account.
2. Click "Your Orders" in the drop-down menu at the top right.
3. Next to the relevant order, click "Return or replace items".
4. Simply follow the instructions on screen and complete the return.
5. Now you can order the right The 6-Minute-Diary without any worries :-)
You can also contact Amazon Customer Service through the following two channels:
https://www.amazon.de/gp/help/customer/contact-us/ or by phone: 0800 3638469
Amazon usually solves this kind of problem very quickly.
Outside Germany
Due to the enormous rise in costs, we no longer offer free returns from abroad. Simply get in touch at hallo@6minutenverlag.de or via our contact form, and we'll send you an unstamped returns label so you can send your order back.